SITUATIONAL LAYER CAKE
Summary of public USPTO data
- Owner
- Pegasystems Inc.
- Status
- Live/Registered
- Serial number
- 99128375
- Registration number
- 8504574
- Filing date
- 2025-04-09
- Registration date
- 2026-10-13
- International classes
- 42
Goods and services
Class 42
- Software as a service (SAAS) services featuring software for database management
- Computer software consultancy
- Computer programming and computer system analysis
- Computer systems integration services
- Technical support services, namely, troubleshooting of computer software problems
- Software as a service (SAAS) services featuring software for business process management
- Software as a service (SAAS) services featuring software for automating business process discovery
- Software as a service (SAAS) services featuring software for compiling and organizing business intelligence
- Software as a service (SAAS) services featuring software for sharing data about business processes among customers, suppliers, and business partners via a computer network
- Software as a service (SAAS) services featuring software for customer relationship management
- Software as a service (SAAS) services featuring software for use to facilitate collaboration and improve efficiency in interactions and relationships among business personnel and business computer systems
- Software as a service (SAAS) services featuring software for application and database integration
- Software as a service (SAAS) services featuring software for maintaining and linking databases relating to customers, suppliers and other business contacts
- Software as a service (SAAS) services featuring software for providing real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface
- Software as a service (SAAS) services featuring software for combining information from various databases and presenting it in an easy-to-understand user interface
- Software as a service (SAAS) services featuring software for use as an application programming interface (API)
- Software as a service (SAAS) services featuring software for building, deploying, and managing business applications with a layered architecture that supports customization and reuse across multiple products, regions, channels, and customer segments
- Software as a service (SAAS) services featuring software for managing customer service requests
- Software as a service (SAAS) services featuring software for routing customer inquiries to the appropriate personnel and for prioritizing the work resulting from such inquiries
- Software as a service (SAAS) services featuring software for automatically retrieving and analyzing information required to respond to customer inquiries
- Software as a service (SAAS) services featuring software for automatically generating communications in response to customer inquiries
- Software as a service (SAAS) services featuring software for resolving customer-related issues by reference to appropriate business rules
- Software as a service (SAAS) services featuring software for managing telephone call centers
- Software as a service (SAAS) services featuring software for business workflow automation
- Platform as a service (PAAS) featuring computer software platforms for business process management