CONVERSATIONAL COMMERCE BY BCG X
Summary of public USPTO data
- Owner
- The Boston Consulting Group, Inc.
- Status
- Live/Registered
- Serial number
- 98873172
- Registration number
- 8347210
- Filing date
- 2024-11-26
- Registration date
- 2026-07-14
- International classes
- 42
Goods and services
Class 42
- Providing online non-downloadable software for deploying and managing an omni-channel AI sales agent featuring personalized real-time interactions to enhance customer engagement and provide access to information and sales support
- providing temporary use of online non-downloadable chatbot software for the purpose of marketing, sales, and improving customer engagement
- providing temporary use of online non-downloadable software for disseminating knowledge and recommendations to assist consumers
- providing temporary use of online non-downloadable software for natural language processing, generation, understanding, and analysis to respond to consumer inquiries about products and services
- providing temporary use of online non-downloadable computer software for answering product and shopping inquiries in a natural language interface
- providing temporary use of online non-downloadable software for discovering and recommending products and services of others
- providing temporary use of online non-downloadable computer software for learning about, comparing, and selecting products and services of others
- providing temporary use of online non-downloadable software for customer relationship management
- providing temporary use of online non-downloadable software for use in customer relationship management (CRM), marketing and sales automation, and customer service
- providing temporary use of online non-downloadable software for business management, predicting customer behaviors, delivering real-time upselling and cross-selling suggestions