W WORDWATCH
Summary of public USPTO data
- Owner
- Business Systems (U.K.) Limited
- Status
- Live/Registered
- Serial number
- 98846822
- Registration number
- 8418769
- Filing date
- 2024-11-11
- Registration date
- 2026-09-01
- International classes
- 9, 16, 35, 36, 38, 41, 42, 45
Goods and services
Class 9
- Downloadable computer software for recording, storing, retrieving, and analyzing voice, instant message and screen communications, monitoring call quality and availability, ensuring regulatory compliance, tracking customer interactions, and supporting workforce optimization and performance analytics for telecommunications
- Downloadable electronic publications, namely, books, magazines, journals, newsletters, brochures, manuals, white papers, research reports, training materials, case studies and technical documentation on the subject of telecommunications systems, call recording management, digital communications governance and archiving, compliance monitoring, and workforce optimization
- Computer hardware for telecommunications, including portable and non-portable telephone apparatus
- Electronic prerecorded and downloadable media carrying call processing and electronic messaging and related information and instructions
- Downloadable computer software for call recording, management, compliance testing, legacy retrieval, and extraction, including mobile call recording and cloud-based solutions
- Downloadable unified communications recording software, namely, software for capturing, storing, retrieving, and analyzing voice, instant messaging and screen communications for compliance monitoring, quality assurances, and performance analytics
- Computer hardware for telecommunication systems, including routers, telecommunication processors, and digital recording systems
- Robotic process automation apparatus, namely, electronic control devices and monitoring equipment for use with robotic process automation systems
- Downloadable robotic process automation software for managing, automating, and monitoring business process workflows in telecommunications systems
- Workforce management and optimization downloadable software, namely, software for evaluating speech analytics, business intelligence, call quality monitoring systems, and real-time customer feedback
- Downloadable software for recording, analyzing, and optimization and analysis of the performance of methods and algorithms as well as processors in the nature of central processing units and downloadable software modules for the processing of data pertaining to and improving the optimisation of workforce management solutions
- Downloadable software for monitoring and ensuring compliance, namely, financial compliance, regulatory compliance, and legacy data management in the fields of telecommunications systems, call recording management, and regulated contact center operations
- Internet-based application programming interface (API) downloadable software for integrating call recording systems, compliance monitoring tools, and analytics platforms with telecommunications and contact center applications and services
- Apparatus for recording, transmission, processing, or reproduction of sound, images, and data
- Blank machine-readable data carriers
- Data processing apparatus and computers
- Interview recording systems composed of digital and video recording devices
- Downloadable software for recording, storing, and managing interviews for law enforcement, government agencies, retail fraud investigations, and consumer duty compliance
- Downloadable voice recording software
- Electric, electronic, optical, measuring, signalling, checking in the nature of supervision and teaching apparatus and instruments, namely, digital audio and video recording devices, computer hardware, and electronic training simulators for use in telecommunications and compliance monitoring
- Communication systems, namely, digital signal processors and downloadable software for consolidating, processing, and analyzing voice recording data, including numeric, mapping, and encoding algorithms in the field of workforce optimisation solutions, voice recording solutions and voice recording management
- Media computer downloadable software to enable transmission of mapping
- Downloadable software for optimisation and analysis of the performance of methods and algorithms and for monitoring and evaluating digital signal processors in the nature of central processing units and downloadable processors in the nature of central processing units and downloadable software modules for processing data to enhance workforce optimization solutions
- Downloadable software for the integration of artificial intelligence and machine learning in the field of big data
- Artificial intelligence downloadable software, namely, downloadable software for analyzing voice communications, monitoring compliance, and optimizing workforce performance in the field of telecommunications and contact center operations
- Artificial intelligence downloadable software for surveillance of, voice communications and data interactions in telecommunications networks and contact center systems for compliance monitoring and security purposes
- Artificial intelligence downloadable software for analysis of voice communications, call recordings, and workforce performance data in telecommunications and contact center operations
- Interactive downloadable software based on artificial intelligence for real-time monitoring, analysis, and management of voice communications and workforce performance in telecommunications and contact center environments
- Recorded and downloadable artificial intelligence and machine learning downloadable software for monitoring, analyzing, processing, and optimizing voice and electronic communications, data, and workflows to ensure regulatory compliance, detect keywords, generate alerts, produce analytics reports, and support quality assurance and risk management across regulated industries and business technology environments
- Voice biometrics downloadable software for identification and authentication in telecommunication systems
- Voice attribution technology, namely, recorded and downloadable computer software for recording and processing voiceprints for security, user identification, authentication, and authentication compliance monitoring purposes
none being in relation to transport or autonomous cars
97 more items in the USPTO record.