CUSTOMER INTELLIGENCE & INSIGHTS
Summary of public USPTO data
- Owner
- TATA CONSULTANCY SERVICES LIMITED
- Status
- Live/Registered
- Serial number
- 97163024
- Registration number
- 8445219
- Filing date
- 2021-12-08
- Registration date
- 2026-09-15
- International classes
- 9, 35, 42
Goods and services
Class 9
- Downloadable computer software for data analysis
- Downloadable computer software platforms for data analysis
- computer hardware and recorded computer software being recorded cloud computing software for data analysis
- Downloadable artificial intelligence and machine learning software for data analysis
- Downloadable software for cognitive computing and data-driven analytics
- Downloadable machine learning software used in computer predictive analytics program for data analysis
- Downloadable computer software for the analysis of business data
- downloadable computer software for remote monitoring of computer networks and data analysis
- downloadable customer analytics software for providing actionable AI-ML and data-driven insights in the nature of data analytics and delivering these analytics for hyper personalized customer experiences at the right time over customers' preferred channels
- Downloadable computer software for use in customer relationship management (CRM)
- downloadable computer software using artificial intelligence for data analysis
- Recorded computer software for analysing customers behaviour to help businesses provide personalised customer experiences to end users in the business, retail, marketing, banking, insurance and communication fields
Class 35
- Computerized database management
- Computerized database management in the nature of compilation and systematization of data into computer databases
- Commercial business data analysis
- computer file management
- updating and maintenance of data in computer databases
- data processing services
- automated data processing services
- providing a secured access database via the internet through which documents and images can be viewed, copied, and printed for purposes of conducting corporate transactions
- electronic data processing services
- advisory services for business management
- customer service management for others
- customer relationship management
- assistance, advisory services and consultancy with respect to business planning, business data analysis, business management, business organization, marketing and customer business data analysis
- electronic data processing consultancy
- online media monitoring services using computer software to automatically monitor internet websites and online publications for customer-specified topics and to capture relevant content on those topics, and providing documentation and analysis of that online content to others for business purposes
Class 42
- Design and development of computer hardware and software
- development of computer platforms
- computer services, namely, computer programming, computer software development, and computer systems analysis
- software as a service (SAAS) featuring software using machine learning for data analytics
- computer services in the nature of computer software development for securing computer data
- technical data analysis services in the nature of water meter reading and data analysis
- design of computer hardware and software for commercial analysis and reporting
- providing temporary use of non-downloadable computer software for business data analysis
- cloud-hosted data protection services in the nature of cloud-hosted computer security threat analysis for protecting data
- research, design and development of computer software relating to software application solutions
- providing on-line non-downloadable software for use in customer relationship management
- providing non-downloadable customer analytics software for providing actionable AI-ML and data-driven insights in the nature of data analytics and delivering these analytics to customers for hyper personalized customer experiences at the right time over customers' preferred channels
- providing customized computer searching services, namely, searching and retrieving information at the customer's specific request via telephone, internets and global computer networks
- providing temporary use of on-line non-downloadable cloud computing software for analyzing customers behavior to help businesses provide personalized customer experience to end users in the business, retail, marketing, banking, insurance and communication fields